Privacy Policy
Effective Date: 09/02/2025
1. Introduction
Neo Gen ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Neo Gen Bot ("the Service").
2. Information We Collect
We may collect the following types of information:
- Personal Information: When you use our Service, we may collect personal details such as your name, email address, payment information, and any other data you provide.
- Usage Data: We collect information about how you interact with our Service, including IP address, browser type, device information, and pages visited.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and improve our Service.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain the Service.
- To process transactions and send confirmations.
- To communicate with you about updates, promotions, or customer support inquiries.
- To improve our Service, website, and user experience.
- To comply with legal obligations.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. However, we may share data with third parties in the following circumstances:
- Service Providers: We may share information with trusted service providers who assist in operating our Service.
- Legal Compliance: If required by law, we may disclose your information to authorities to comply with legal processes.
- Business Transfers: In case of a merger, sale, or acquisition, your information may be transferred to the relevant entity.
5. Data Security
We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal data.
- Opt out of marketing communications.
- Restrict processing of your data under certain circumstances.
- Request a copy of the information we hold about you.
To exercise these rights, contact us at neogenbot@mail.ru
7. Retention of Data
We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
8. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of external sites and encourage users to review their policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Continued use of the Service after any changes constitutes acceptance of the updated policy.
10. Contact Information
For questions or concerns regarding this Privacy Policy, contact us at neogenbot@mail.ru